Are you looking for rapid career development, challenging work and international exposure in an informal, fun and creative work environment? Then Creative Software is the place for you. We are always on the lookout for talented software professionals and graduates who would like to join our growing team.
Our client based in Norway is the industry leader for big data and digital transformation technologies for heavy asset industries. They create applications that impact some of the biggest, most challenging industries today, and they experiment with making applications that will change the way industries operate tomorrow. Once these applications hit the market, their customers rely heavily on technically competent, customer-oriented Support Engineers to support them. At Creative Software, we deliver part of that Customer Support.
As a Support Engineer at Creative, you will be expected to ensure that all incoming tickets and chats are driven to a satisfactory resolution within SLA and KPI targets. We care deeply about customer relationships, how we convey technical know-how and always strive to provide a customer service that ensures a positive experience for the end-user.
We pride ourselves on being experts on all relevant products and services; we do not hide our intimate understanding of APIs, SDKs, web and mobile applications, cloud services, and programming languages such as Java, C# or Python. At the same time, we work closely together with the team to reach customer satisfaction goals.
The work environment is exciting, dynamic, and intense. You will work with the best domain and industry experts: designers, product managers, backend developers, data scientists, 3D developers and businesspeople. Our client’s goal is to leverage a diverse set of strengths and backgrounds to build innovative products, to think outside the ordinary, grind through and nurture a great culture. Working as part of the Support team in Creative therefore provides a great opportunity to connect with a future-oriented, fast-developing company.
Our Team
Our client has Support teams at multiple locations: Sri Lanka, Norway, and Japan. The two Support teams of Creative Software work closely together with the client’s teams in Oslo, where the Support Management team is based, and Tokyo, where the Japanese Support team is based. The culture is such that we support one another, ask good questions, and give each other constructive feedback.
We are looking to add to our team of experts in Colombo, to help our client continue to grow globally, and position themselves as experts in industrial digitalisation.
Responsibilities
Handling incoming customer tickets and seeing them through to completion while maintaining a high-quality delivery of Customer Support.
Collaborating on cross-team and cross-product technical issues by working with resources from other teams as needed to resolve customer issues.
Developing specialised expertise in complex client technologies and sharing this information to improve overall knowledge via written technical articles and sample programmes for our internal knowledge base.
Using trace analysis, BigQuery, Stackdriver, source code and other sophisticated debugging tools to analyse problems and develop solutions to meet the client’s needs.
Requirements
A bachelors and/ or a master’s degree in computer science, computer engineering, or an equivalent qualification.
Over 4 years of work experience, of which at least 2 years of experience in Customer Support (1st or 2nd line).
Excellent written and verbal communication in English.
A background, or solid interest in, supporting and/or developing SaaS/API.
Good knowledge of, or a strong interest in, the monitoring of cloud IT systems.
Ability to work with tools like BigQuery, Stackdriver, Google Cloud console, Prometheus, Grafana, OpsGenie and Lightstep (open tracing).
Ability to work independently, with minimum supervision.
Open minded and work well with others. Share knowledge, experience, and information, and support others in pursuing the team’s goals.
Detail-oriented, a problem solver and a team player.
Willing to work on a 24/7 shift rotation, including weekends.
We offer a very flexible working environment, opportunity to work alongside brilliant minds and an attractive remuneration package. If you are a team player with a positive attitude, committed to meeting delivery deadlines in a globally distributed research & development project, apply today!
Be a part of a team that revolutionises the accounting industry! You will be engaged in providing customers worldwide with a digital and paperless full-service accounting solution.
Requirements
A degree or equivalent in Accounting
Excellent communication skills in English (both written and verbal)
Strong analytical and problem-solving skills
Previous experience working with accounting software will be a definite advantage
Prior experience in a similar role will be a definite advantage.
Responsibilities
Ensure the accuracy of financial transactions spanning the entire workflow from purchase orders, customer / supplier invoicing, payments, receipts, taxes etc.
Communicate with the client to clarify any doubts or point out errors in the transactions
Validate annual accounts and real-time reports
Take ownership of work assignments and contribute to the success of the team
This job is ideal for those who enjoy working in a fast-paced international environment.
We are NOT looking for years of experience. If you are qualified, energetic, a doer looking for great exposure apply today!
We are looking for a talented software professional to join our Research and Development centre in Colombo.
Requirements
Bachelor’s Degree in Computer Science or an equivalent qualification
3+ years’ experience in developing applications using Ruby on Rails
Ability to design, build, and maintain clean and reusable Ruby code
Very good understanding of Ruby syntaxes and its nuances
Experience with common libraries such as RSpec and Resque
Knowledge of integrating data storages (e.g. PostgreSQL, MySQL etc.)
Good understanding of MVC, Mocking, ORM, and RESTful web services
Familiarity with JavaScript, HTML, and JS Frameworks (e.g. Angular)
Familiarity with source code versioning tools (e.g. Git)
Knowledge of containerization (e.g. Docker) and CI/CD
Good communication skills in English (both verbal and written)
High attention to detail, and a methodical approach to work
Responsibilities
Build good working relationship with the client’s product owners
Plan and estimate design/development effort for user stories
Develop functionality in accordance with client requirements
Demonstrate completed functionality through reviews as per DoD
Keep up to date on latest software developments and trends
This job is ideal for those who enjoy working in a fast-paced international environment. If you are a team player with a positive attitude, committed to meeting delivery deadlines in a research & development project, apply today!
We are looking for a talented engineer to join our Research and Development Centre in Colombo. This is an excellent opportunity to work directly with an international client in building high performant enterprise web applications using DotNetNuke CMS.
Requirements
A Degree in Computer Science or an equivalent professional qualification
2+ years of hands-on experience in developing web applications using DotNetNuke CMS
Knowledge of DNN modules, interfaces, module navigation/communication and user controls
Understanding of extension methods such as authentication providers and skin objects
Experience with web application development using ASP.Net, C# and VB.NET
Good knowledge of JavaScript, jQuery, AJAX, HTML, CSS and LESS
Familiarity with Agile software development practices (Scrum)
Excellent communication skills in English (both verbal and written)
High attention to detail, organised and a methodical approach to work
The job is ideal for those who enjoy working in a fast-paced research & development environment. If you are a team player with a positive attitude, committed to meeting delivery deadlines, apply today!
We are looking for a dynamic leader to join the Colombo based R&D Centre for a Norway-based client. They are the industry leader for big data and digital transformation technologies for heavy asset industries. Their state-of-the-art, cloud-based big data platform handles millions of messages per second, stores and processes petabytes of data using state-of-the-art algorithms while providing extremely high availability and scalability.
We are on the lookout for a highly competent individual who can inspire and lead a team of talented senior developers who are responsible for the development of complex web, and 3D visualisation applications.
Main Responsibilities
Develop high quality designs and architectures with strong attention to detail and adhering to best practices
Perform frequent code reviews and maintain coding standards and development best practices to ensure quality across all deliverables
Liaise with the client for successful project execution and delivery
Lead and mentor the team members
Compulsory Requirements
Bachelor’s Degree in Computer Science or Engineering from a recognised university
8+ years of experience in software development, and previous experience in a Tech Lead role
Strong knowledge and experience in JavaScript/TypeScript
Strong knowledge and experience in React/Redux
Proficiency in web markup, including HTML5, CSS3
Experience working in a greenfield development project
Passion for technology and willing to do hands-on coding
Sound knowledge and experience in CI/CD, code reviews, unit testing and test automation
Sound knowledge about version controlling in GIT and related best practices
Excellent verbal and written communication skills in English
Outstanding interpersonal skills and positive attitude towards challenging tasks
Desirable Skills
Experience in WebGL, 3D rendering concepts, Three.js or OpenGL is highly desirable
Experience in Cloud Computing
Experience with Agile Software Development (Scrum/Kanban)
We offer a very flexible working environment, opportunity to travel overseas and work alongside brilliant minds, and an attractive remuneration package. If you are a team player with a positive attitude, committed to meeting delivery deadlines in globally distributed research & development projects, apply today!
We are always on the lookout for talented software professionals and graduates who wish to join our Creative family.
If you would like to join the Creative family and you believe you have what it takes, click the Apply button or simply send us your application via email to [email protected].
When applying, please make sure that:
the subject of your email is entered as – “General Application-the post you are applying for” (E.g. Tech Lead)
you attach an updated CV and
include a cover letter explaining why you would like to join Creative and how you believe you can contribute to this organisation
We look forward to hearing from you and wish you the best of luck!